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Mike Bush

Mike Bush – Risk Manager Tell me about how you started working with National Risk Management Services? I was looking for an opportunity to be an entrepreneur in an entrepreneurial company and a common friend connected Tom Lucci and me. I have been at the NRMS for over two years working in a sales role, building my book of business primarily in OH and PA. What sort of roles have you had in the company? My fo ...

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Lynn Ross

Lynn Ross – Customer Service Representative Tell me about how you started working with National Risk Management Services? A good friend told me about a great job opportunity at NRMS.  I started part-time and soon became full time at the reception desk. What sort of roles have you had in the company? Sitting at the reception desk allows me ample opportunity to help meet our clients' needs by answering their ...

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Brendan McDermott

Brendan McDermott – Large Fleet Marketing Assistant Where did you go to college and field did you study and why did you picked it? I went to school at Kent State University where I graduated with a degree in economics. I never originally thought of economics as something I’d like to study, but when I started out as a history education major I had to take an economics course, and I ended up loving it. The co ...

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Donna Zallar

Tell me about how you started working with National Risk Management Services? I answered an ad in the newspaper for a Receptionist almost 13 years ago. What sort of roles have you had in the company? I am one of (2) Customer Service Reps who also answers incoming phone calls. Since I am the 1st person the caller makes contact with it is my duty and commitment to make their call to our office handled with ea ...

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Sheryl Czuchra

Tell me about how you started working with National Risk Management Services? I previously worked at an insurance agency selling home and auto insurance.  When that agency was sold, I decided to take my talents North and join the NRMS team.  It has been a fun yet challenging adventure so far. What sort of roles have you had in the company? I have worked in Large Fleet Marketing, Customer Service and Small F ...

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Alicia E. Turner

Tell me about how you started working with National Risk Management Services? I previously had the pleasure of working with both of the owners, Tom Lucci and Pat Dull at Progressive. In April of 2005 I bumped into Tom Lucci at Heinens.  We took a moment to catch up and the conversation revealed that he was looking for a new employee and I was looking for employment that would allow me to contribute to a bus ...

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Jennifer Garrett

Small Fleet Superstar Tell me about how you started working with National Risk Management Services? Tom Lucci, one of our agency founders, and I have lived in the same town for 25 years. He enabled me to work close to home and family as well as allowed me the opportunity to learn a profession. I received my property and casualty license a year after starting here and will be completing my 9th year at NRMS i ...

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Tracy Wem

Tell me about how you started working with National Risk Management Services? National Risk Management had the honor to train me in this industry starting in 1997.  I had insurance experience and knew their data management systems so I successfully interviewed with them for a position.  I think what sold them on me was that I had “passion” for boating/tubing (an interview I will never forget). What sort of ...

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Joe Lucci

Tell me about how you started working with National Risk Management Services? I was searching for a job for some time after college when a position opened up at NRMS after my predecessor took a job in Columbus. Of course, being the nephew of the owner didn’t hurt. What sort of roles have you had in the company? Seven years ago I began as a large fleet marketing assistant. Since that time I moved into a lead ...

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Christine Henderson

Tell me about how you started working with National Risk Management Services? I was moving from PA to OH so I asked a couple of insurance brokers with whom I was doing business if they could recommend any reputable independent agencies in the Cleveland area. NRMS was mentioned so I mailed them a resume. They had just opened a position that was a fit for both of us! What sort of roles have you had in the com ...

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