Claims Reporting Directory

It is imperative that accidents be reported immediately to the insurance company (see insurance company contact information below).  Failure to report accidents quickly could have a negative effect on the insurance company’s ability to defend you and in some cases result in a denial of coverage.  We believe that direct communication between you and the insurance company is the most effective method of getting claims handled quickly and efficiently.

National Risk Management Services personnel are available at all times if you have any problems with claims reporting or handling.  On this page you will find a number of items to assist you in reporting claims directly to your insurance carrier quickly and accurately and monitoring claims progress after the claim has been reported.

Accident Reporting

  •  The service team page of your sold quote will have instructions and phone numbers for reporting claims directly to your insurance carrier.  The phone numbers will be broken down by coverage. See below for a list of insurance carrier contact numbers.
  • If you are still having problems during regular business hours call our office at 1-800-747-6247.
  • After business hours or in case of an emergency you can reach our internal claims personnel.
    • Pat Dull – 440-343-4437

Claims Reporting – Insurance Company Claims Contact information

ALLIANZ (AGCS MARINE INSURANCE COMPANY)
Telephone: 800-558.1606
Fax: 888-3236450
Email: newloss@agcs.allianz.com
 CANAL INSURANCE CO
Telephone: 800-452-6911
Email: claims.email@canal-ins.com
CAROLINA CASUALTY
Telephone: 800-874-8053
Claims Fax: 866-655-9316
Email: ccilossform@carolinacas.com
EASTERN ATLANTIC INSURANCE COMPANY
Telephone:866.239.2455
Fax: 866.239.2456
Email: claims@IADclaims.com
GREAT AMERICAN INSURANCE GROUP
Telephone: 800-297-1971
Fax: 877-335-8910
GREAT WEST CASUALTY COMPANY
Telephone: 800−228−8040
GEMINI
Email: GTUclaims@GeminiUnderwriters.com
THE INSURANCE COMPANY OF THE STATE OF PA {AIG}
Telephone: 877-399-6442
Claims Fax: 866-797-1077
Email: atlpcnewloss@chartisinsurance.com
ILLINOIS NATIONAL INSURANCE COMPANY {AIG}
Telephone: 877-399-6442
Fax: 866-797-1077
Email: atlpcnewloss@aig.com
LEXINGTON INSURANCE COMPANY
Telephone: 800 931 9546
Fax: 866 947 4165
email: atlpcnewloss@aig.com
Internet: http://www.lexingtoninsurance.com {click on Lexington Claims}
NATIONAL CASUALTY
Claims are reported to Scottsdale Insurance
Telephone: 800-423-7675
Claims Fax: 480-483-6752
Email: sicreportaloss@scottsdaleins.com
NATIONAL INDEMNITY
Telephone: 800-356-5750
Email: claims@nationalindemnity.com
NATIONAL INTERSTATE INSURANCE COMPANY
Telephone: 800-929-1500
Fax: 330-659-8909
Email: newclaims@natl.com
NORTHFIELD INSURANCE / NORTHLAND INSURANCE
Telephone: 800-328-5972
Fax: 866-248-4608
Email: NCCC@northlandins.com
 OCCIDENTAL INSURANCE
Telephone: 800-525-7486
Fax: 919-834-0855
Email: Raleigh.claims@ofc-wic.com
SENTRY SELECT INSURANCE
Telephone: 800-373-6879
Initial Handling Unit Fax: 715-346-8902
Email: reporttruckclaims@sentry.com
TRAVELERS INSURANCE
Telephone: 800-238-6225
Fax: 877-784-5329
PROGRESSIVE / UNITED FINANCIAL CASUALTY COMPANY
Telephone: 800-776-4737
WESCO INSURANCE COMPANY (AmTrust)
Telephone: 877-207-3119
Claims Fax: 877-207-3961
Email: anaclaimsreporting@amtrustgroup.com
ZURICH
Telephone: 800-987-3373